FAQ

Does the clock work?

This watch can be used with Swiss self-winding watches and quartz watches. The look will not work if the eye is an Asian movement mechanism—contact customer service for more information.

Do you accept customization?

Yes, if you have special needs, don't hesitate to contact customer service. We will do what we can to satisfy you.

Why didn't my watch work when I got it?

Self-winding watches may need to be wound manually—contact customer service for video instructions.

How do I set the date and time?

You can contact customer service to prepare the video.

Do you have a coupon?

We offer coupons for new customers, so we will provide you with a great price if you purchase three or more.
Contact customer service for more information.

What is a watch movement?

Our eyes feature high-quality Asian or ETA Swiss-made movements depending on the watch grade you choose.

Is the watch water resistant?

All of our Asian-grade watches are water-resistant but not water-resistant. We do not recommend bringing it into the shower room or pool. If you take your eyes off the water, your warranty will be voided.
If you need water resistance, you can contact customer service to add waterproof accessories to the watch, and the water depth will be about 10 meters.